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Zona Río, Tijuana

NewCity Medical Plaza Tijuana Review

Medical tower with a hospital and independent practices. Its site does not list a bariatric program of its own.

Independent hospital · not affiliated with Renew Bariatrics

NewCity Medical Plaza

At a glance

LocationZona Río, Tijuana
AddressAv. Paseo del Centenario 9580, Zona Urbana Río Tijuana (across from Pueblo Amigo), Tijuana, B.C.
Hospital phone+52 664 231 7888
Bariatric surgeryMedical tower with a hospital and independent practices. Its site does not list a bariatric program of its own.
FacilitiesHospital, radiology, laboratories and an on-site hotel. ICU and operating room counts are not stated.

Sources (checked November 2026): NewCity Medical Plaza

Patient ratings

  • Birdeye (aggregator)4.2/5244 reviews
  • Vayby (aggregator)3.8/55 reviews

Ratings as shown on each platform when checked in November 2026. Platforms count reviews differently, so the numbers are not directly comparable. “Aggregator” marks medical-tourism or directory sites that collect or repost reviews.

What patients say about NewCity Medical Plaza

“Muy buen servicio”

Translation: Very good service.

Vero Garcia5 days ago
Critical review Vayby

“Horrible!!! DO NOT GO HERE. Valet is deplorable and your stuck. Elevators are horrendous, 30 minute wait for a ride?!?!”

Steve VelaMarch 1, 2026

“The maintenance of the building struck me as lacking compared to other visits. There was zero toilet paper in the ladies room in the lobby area.”

Sandra MEDELMarch 1, 2026

“Terrible service!!! On the Lobby staff as they are arrogant and credulous … have more empathy and treat people better ….”

Priscila

“Love it!!! Without a doubt, the best doctors in Tijuana are there !!!!”

Uvania

Excerpts quoted verbatim from public reviews, checked November 2026; long reviews are shortened (…). Positive and critical reviews are both shown. Many reviews describe other kinds of care at the hospital, not bariatric surgery.

Bariatric surgeons at NewCity Medical Plaza

Listed from hospital, surgeon and directory pages (checked November 2026). Credentials are as stated by those sources. Before booking, check the surgeon’s cédula profesional in the SEP registry and certification with the Consejo Mexicano de Cirugía General.

Bariatric surgeons in Mexico

Our review

New City Medical Tower in Tijuana aims to be the best medical tourism facility in the city. It offers world-class professional care for patients seeking specialized medical attention and who may not have the ability to get this type of care close to home. They are noted for their operational excellence and innovative service goals and have been at the forefront of technology in this industry for some time.

New City Medical Tower was designed to provide medical care to those who need it now to save their lives. They offer one-on-one consultations and the ability to meet any medical need a person has in the event of a personality. One factor that makes New City Medical Tower a bit different is that it aims to be disruptive. That means they are often working on new projects and developing solutions to overcome challenges. If you have been told no for this type of care in the past, they may be able to help you at this location.

Patient Reviews:

With a modern and highly innovative history, New City Medical Tower reviews provide insight into what people experienced firsthand at these locations. To gather this information, we completed a review of New City Medical Tower in Tijuana by looking at Google Reviews. The medical center has a Google Reviews Star rating of 4.1 out of 5 stars. Some of the reviews provided by actual patients at New City Medical Tower included statements such as:

  • “great complex in the heart of the city, lot of cool hotels shops and restaurants for visitors and locals alike” – R S
  • “Everyone is really nice, professional, cares about your needs & your health. I had an excellent experience there. It is clean & the staff is very attentive. Highly recommend! ” – Maureen Butler
  • “Some of the best medical care I have ever received. Beautiful Hospital, friendly staff. Couldn’t have asked for better! ” – Tina Moore

Features: Offers 30 medical specialties in a world-class hospital setting

Amenities: 5-star wellness hotel included and available on the property, nearby shopping centers, restaurants, and hotels and spas can be arranged when booking your experience before or after recovery

Number of Rooms: Not disclosed

Operating Rooms: They offer comfortable operating rooms designed to provide both a pre-op and state-of-the-art atmosphere. Patients also have private post-surgical recovery rooms. There are a total of 8 operating rooms to meet patient needs here.

Location: Located just 3 minutes from the San Diego border for easy access to the US states. P.º del Centenario 9580, Zona Urbana Rio Tijuana, 22010 Tijuana, B.C., Mexico

Phone Number: (+52) 664 385 8785

Equipment: Full onsite lab, infusion center, mobility support services, and operating rooms, along with patient rooms and supportive equipment for surgery and recovery

Before you book at NewCity Medical Plaza

  • Get the surgeon’s full name and check their license (cédula profesional) in Mexico’s professional license registry.
  • Ask whether the surgeon is certified by the Consejo Mexicano de Cirugía General.
  • Confirm the hospital has an ICU, CT imaging and a 24/7 emergency room on site.
  • If JCI accreditation is claimed, look it up in the JCI directory.
  • Ask for a written quote that lists what is included and what costs extra (for example hernia repair or a higher BMI).

Map

Compare with Renew Bariatrics

Renew performs gastric sleeve surgery in Tijuana and Cancún for $4,899, with named, board-certified surgeons. Hernia repair, gallbladder removal and a higher BMI can add to the price; your quote lists them.

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